Our company

We build software for the people who keep cities running.

Finance directors, billing clerks, building officials, payroll specialists — the public servants whose work residents never see until it breaks. Our job is to make sure it never does.

Why we exist

Government deserves better than hand-me-down software

Kestova started inside the back offices of local government — watching talented public servants spend their days moving numbers between systems that were never designed to talk to each other.

The big ERP vendors sell cities corporate software with a government skin. The legacy municipal vendors sell twenty-year-old systems with a maintenance bill. We thought cities deserved a third option: a modern platform built for fund accounting from day one, backed by people who pick up the phone.

Today Kestova manages over a billion dollars in municipal budgets, and our median support response is still measured in minutes. We intend to keep both of those numbers moving in the right direction.

How we work

Three commitments we make to every city

01 — SIMPLICITY

Fewer steps, always

Every release is measured against one question: did this remove steps from a public servant's day? If a feature adds clicks, it doesn't ship.

02 — CANDOR

Straight answers on scope and price

Fixed-fee implementations, published timelines, and no surprise change orders. If something will be hard, we say so in the first meeting.

03 — PERMANENCE

We're here after go-live

The team that implements your city stays your named account team. Renewal isn't a sales event — it's a non-event, because nothing changes.

Customer service

Support that behaves like a colleague down the hall

No tiered queues. No offshore scripts. When you call Kestova, you reach someone who knows your city's configuration — often the person who set it up.

Named account team for every customer, no exceptions
Direct phone and email — humans, not chatbots
Priority escalation during billing runs, payroll, and year-end close
Quarterly health reviews with your finance leadership

4 min

Median first response, all channels

98%

Of issues resolved same business day

100%

Customer retention — no city has ever left

24/7

Platform monitoring with proactive alerts

Leadership

People who've sat on your side of the table

Our leadership team blends municipal finance, utility operations, and enterprise software — because you can't simplify what you don't understand.

Chief Executive OfficerFounder · enterprise software

Chief Product OfficerFormer municipal finance director

VP, Implementation20 years in utility operations

VP, Customer SuccessFormer county comptroller's office

Meet us

Judge us by a working session

Forty-five minutes with our team will tell you more than any brochure. Bring your finance director and your hardest questions.

Schedule a demo → info@kestova.com